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Welcome to DISH Network Chat.

Nathaniel (ID:  JJP): Hello Bradley.

Nathaniel (ID:  JJP): How may I help you today?

Bradley :  I was wondering how much time I had left on my contract with Dish Network?

Nathaniel (ID:  JJP): I will be happy to assist you with your contract details.

Nathaniel (ID:  JJP): For security purposes, would you please verify the 4 digit PIN on the account?

Bradley :  **** 

Nathaniel (ID:  JJP): Thank you.

Nathaniel (ID:  JJP): Your contract is ending on 07/16/2012.

Bradley :  OK

Nathaniel (ID:  JJP): Is there a reason you are asking about the contract details?

Bradley :  how much is the termination fee?

Bradley :  I'm trying to weigh the costs between canceling the service or riding it out with barebones programming and equipment

Nathaniel (ID:  JJP): The cancellation fee is $157.5.

Bradley :  that must be prorated?

Nathaniel (ID:  JJP): Is there any way I could save you as a Dish Network customer.

Bradley :  not likely, we have free service through direct tv. my wife's company is affiliated with them and its one of the benefits of the position she has

Nathaniel (ID:  JJP): I understand your concern.

Nathaniel (ID:  JJP): DIRECTV has the highest upfront receiver fees in the industry by far, generally charging $99 (for HD or DVR) or $199 (for HD DVR) per TV.

Nathaniel (ID:  JJP): You will save money staying with DISH even when you compare to their temporary promotional prices - You might save some cost while their promotional period is running, you factor in their higher everyday pricing, their monthly fee for a 2nd TV, their high upfront fees, and their commitment requirements, you will save money by staying with DISH.

Bradley :  how can you compete with free?

Nathaniel (ID:  JJP): Your satisfaction is very important to us, so I would like to transfer you to an account specialist for further assistance. Please hold while I transfer you.

Nathaniel (ID: JJP) has left the session.

Please wait while we find an agent from the CH69 - Loyalty department to assist you.

You have been successfully transferred to Thiana (ID: LCA) with the Loyalty department.

Thiana (ID:  LCA): I will be handling your request today. Please give me a moment to access your account and review your conversation with the previous agent.

Bradley :  is this for real?

Thiana (ID:  LCA): Your patience is greatly appreciated.